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Cemeteries & Crematoria Association of NSW

  • Accommodation, Parking, Payment, dress codes etc


    Delegates are responsible for booking and settling their account directly with:

    Novotel Sydney Parramatta
    350 Church Street
    • Standard King Room @ $195 per night
    • Superior King Room @ $215 per night
    • Executive Suite @ $255 per night.

    Breakfast:$20 per person, pre-paid

    Check in:2.00 pm

    Check out:11.00 am

    For accommodation reservations:

    P:02 9890 0850

    E:This email address is being protected from spambots. You need JavaScript enabled to view it.

    There are a limited number of rooms on hold for CCANSW conference early to secure a room. All rooms reserved for conference attendees and not already taken up will be released3 weeks prior to check in date.After this date the availability and rate can’t be guaranteed. Please book early to avoid disappointment!

    Parking:Limited parking is available at $10 per car for up to 6 hours or $18 per car for over 6 hours including overnight stay.

    • TRAVEL:

    Delegates are required to make their own travel arrangements to and from Parramatta.

    By car, Parramatta is approximately 45+ minutes from Sydney airport. Of course, this depends on time of travel and traffic conditions!

    By train, you will need to change trains at Central Station.


    CCANSW Full financial Members receive one free conference registration.

    For specific cost details, please refer to the Registration Form.

    • Thursday Business Sessions:Includes the Trade Exhibition, Thursday presentations, the CCANSW EGM, lunch, morning & afternoon tea.

    • Thursday Dinner:Includes dinner and selected dinner beverages.

    • Friday Business Sessions:Includes the Trade Exhibition, Friday guest presentations, lunch, morning tea and cemetery tour.

    • Friday Dinner:Includesdinner and selected dinner beverages.


    All sessions, including the dinners, are smart casual. No ties or coats are required.

    Cemetery Tour:Closed in walking shoes.

    Conference and casual parkers please go to our new secure web portal to pay for parking;  The daily parking fee will be pre-loaded 



    Please include your email and payment details so we can send you a tax invoice when you leave 

    Once you have paid the boom gate will open automatically when stop at the white line



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  • Beth Anderson: Rest Assured – A Pathway and Essential Interactive Guide towards Your Eternal Rest

    Beth Anderson

    Beth is a Pastoral Care Worker and the author of the recently published nonfiction book ‘Rest Assured’. 

    The book is based on her personal experience with tragic losses of immediate family members and through supporting others in their times of need. 

    Those experiences forced Beth to learn about all the practicalities, and has driven her to assist other people through similar difficult losses of loved ones. 

    Rest Assured is an interactive, light hearted, and very informative resource dealing with a difficult topic.  It is about options, choices and wishes, before, during and after your death.

    Throughout the book there is humour, personal experiences, extensive information and resources to assist in numerous capacities.

    Beth Anderson Rest Assured cover


    Beth  is currently employed as a pastoral care worker with Catholic Care for the Aged. 

    She has worked in the welfare sector for the last twenty five years, working in a Women and Children’s Refuge and a Coordinator of this service. 

    She has managed housing programs; a psychiatric rehabilitation program; unemployment programs and as a support worker for people who have mental health, physical or intellectual disabilities. 

    Beth has completed two Diplomas and considerable training and courses throughout her career.

    Beth has found her current pastoral work validates the need for an interactive guide and resource to start conversations about choices, wishes and options before our inevitable eternal rest.

  • CCANSW Announces 2020 Conference Dates

    Following on from a fully subscribed and very successful conference in Orange NSW last week, the Cemeteries and Crematoria Association is pleased to announce the dates for its 2020 events;

  • CCANSW Announces Venue For May 2020 Sydney Conference

    The Cemeteries & Crematoria Association of NSW is pleased to announce that the venue for its May 2020 Conference will be the View Hotel, North Sydney, situated at 17 Blue Street, North Sydney, AU.   The View Hotel with its Sydney Harbour waterfront views is a window into one of the world's most iconic cities, Sydney NSW.

  • CCANSW Conference Coffs Harbour 2022 | Preliminary Program

    The Conference Committee is delighted to announce the launch of the Preliminary Program for the CCANSW 2022 Regional Conference, 3-4 November 2022, in Coffs Harbour.

  • CCANSW Conference Update

    Here's our final update for next week's conference and CCANSW meetings scheduled for Orange, NSW, AU on 14th & 15th November 2019. A record number of registrants will be attending this regional conference.

  • CCANSW Conference Update, Orange 2019

    One more update about the CCANSW Conference, Orange NSW, 14-15 Nov. This one is mainly for those of you who will be joining us for the booked out event, to tell you about updated programs, the Orange Cemetery tour, website information to assist you during the conference and the Showcase Video.

  • CCANSW May 2019 Conference Update

    Information, program and registration package:

  • CCANSW Orange 2019 Conference Update

    We've added more information about the growing list of  speakers & presenters for the CCANSW Orange 2019 Conference programme, with more to come. Check them out here

  • CCANSW Orange Conference - There's still time!

    If you haven't registered for the Cemeteries & Crematoria Association's Orange Conference 2019 yet, there's still time. 

  • CCANSW Regional Conference Coffs Harbour November 2022

    The Cemeteries & Crematoria Association of NSW is pleased to announce that its 2022 Regional Conference will be held in Coffs Harbour, November 3rd - 4th.

  • CCANSW Selects Conference Venue, Orange NSW, 2019

    The Cemeteries & Crematoria Association of NSWhas selected the Mercure Orange and Greenhouse Room, Orange Ex-Services Club,  for its Conference to be held 14th November, 2019.

  • CCANSW Sydney 2019 Conference Update

    The CCANSW Conference & Tradeshow (Expo) 2019 web pages have been updated.

  • CCANSW Sydney 2020 Conference Update

    Here's a further update about the May 2020 Cemeteries & Crematoria Association of NSW Conference to be held in Sydney, NSW. We're announcing an early bird accommodation deal, a list of emerging conference topics, and planned social events.

  • CCANSW Sydney 2020 Conference Update

    The Cemeteries & Crematoria Association of NSW Sydney Conference, May 14-15 2020, is now just over a couple of months away. If you're planning to attend don't leave it to the last moment.

    We're also pleased to acknowledge a few more additions to the growing list of speakers and presenters.

  • CCANSW Sydney 2020: More speakers, diverse topics

    We're pleased to announce  more speakers to cover the diverse topics to be discussed at the CCANSW Sydney 2020 Conference.

  • CCCANSW announces cancellation of Sydney 2020 Conference


    In recognition of the importance of public health issues in the face of COVID-19 pandemic, we have cancelled the Cemeteries and Crematoria Association of NSW (CCANSW) Conference, which was due to take place in North Sydney on 14 – 15 May 2020.

  • CEO’s Panel—Operational Matters Now and Reflections Ahead

    Hear from the industry’s leading CEO

    CEO Speakers

    The first section of this presentation will focus on operational challenges, providing delegates with first hand experience & examples. First impressions, initial challenges, cemetery infrastructure, priorities, planning and cemetery legislation are just some of the topics that will be covered.

    This second session will focus on the priorities for the next 3-5 years, land, environmental sustainability, cultural diversity, succession planning and forward Governance arrangements for cemeteries.

    Panel members will include

    Robert Pitt:CEO, Adelaide Cemeteries Authority

    Robert PittRobert commenced his career in the cemetery industry in 2001 at Centennial Park Cemetery Authority holding various roles, including Operations Manager before being appointed in 2010 as Chief Executive Officer of the Adelaide Cemeteries Authority, a State Government-owned business.

    Over the last ten years, Robert has led the Authority through a period of cultural change that has seen its four Adelaide cemeteries evolve and the organisation become widely recognised for its service and facilities.

    Robert holds a Bachelor of Arts, Graduate Diploma in Horticulture and an MBA and has experience working in civil construction, disability care, hospitality, local government, events and risk management.

    Deb Ganderton: CEO , The Greater Metropolitan Cemeteries Trust (GMCT).

    deb ganderton gmct ceo 2019 320pxBased in Melbourne, GMCT is one of the leading players in Australia’s funeral and cemetery industry.
    GMCT is a self-funding, not for profit organisation that runs 19 cemeteries and memorial parks and three crematoria across Melbourne. It’s also responsible for two greenfield sites to be developed on Melbourne’s urban fringe.
    GMCT’s 600 hectares of beautiful heritage parklands are visited by almost two million people each year.
    Deb is CEO of GMCT at a time when Australia’s funeral and cemetery industry is preparing itself strategically and operationally for the impact of the Baby Boomer bubble on the nation’s death rate.
    Her ambitions are to live to 100, be a long-term CEO and lead a GMCT workforce that remains committed to providing an essential service to Melbourne’s diverse communities.
    Deb, who has significant management and leadership experience in the public and private sectors, kick started her career running a hospitality and food services business in regional Victoria.

    Jason Masters: Managing Director, APAC Probity and Auditing Consultants and facilitator of this session.

    Jason Masters APACProbity 320pxJason Masters is a Chair and non-executive director with over 15 years’ NED experience gained through serving on the board of approximately twenty private, public and not-for-profit organisations. He has held roles in numerous sectors - Utilities and Infrastructure, Transport and Logistics, Technology, Financial Services, Public Sector, Health and Cemeteries and Crematoria.  
    He is a frequent domestic and international speaker on director development, technology, audit, risk, finance and procurement and is a Fellow and Graduate of the Australian Institute of Company Directors.  
    His roles within Cemeteries and Crematoria have seen him both as the Administrator (Board of one) and the CEO of two of the largest cemetery trusts within Australia. 

    Tania Howard: CEO, Centenary Memorial Gardens.

    Tania Howard CustomTania was appointed as CEO of Centenary Memorial Gardens in May 1996. Centenary Memorial Gardens is one of Brisbane’s leading cemeteries and crematorium. Centenary Memorial Gardens is a privately run cemetery and crematorium, set on approx. 40 stunning acres of beautiful rolling hills located in Sumner, Brisbane, Queensland.

    Tania commenced her career in the industry in the mid 90’s at Service Corporation International Australia, Castlebrook Memorial Gardens, as a Family Consultant working her way to Family Service Supervisor.

    After the death of her mother in 2000, Tania took a break from the industry. During this time Tania worked as National Sales Manager for Narellan Pools Franchisor, Sales Director of a house and land development company and National Home project home builder.

    Returning to the industry, Tania has worked with Woronora Cemetery, Southern Metropolitan Cemeteries Trust and Northern Metropolitan Cemeteries Trust in the Role of Sales and Marketing Manager.

    Tania is a past Vice President of Australasian Cemeteries and Crematoria Association (ACCA).

    Tania has recently self-published a book - Life, Legacy and Love. Realising how hard it is for people to discuss death and the passing of a parent with their children, Tania and her mum, Ceridwen created Life, Legacy and Love – a record of a person’s life, cherished memories and final wishes. It is a guide and tool to use to gather important information. It steps people through the process, so it takes away ambiguity.





  • Changes to website | Conferences & related archives

    There have been changes to how we present archived articles and data from conferences & meetings. These mainly affect the Conference site and document storage area. The changes are intended to make it easier for you to access the data  and assist me by streamlining the publication processes.

    Please note that this mainly relates to content and data that requires you be logged in to the website with CCANSW financial member or delegate credentials.

  • Chantelle O’Neill: “What’s Happening For FTA in 2021”

    It has been a big couple of years for Final Touch Australia (FTA), aiming to keep up with trends in memorialisation, growth of the cremation rate and changes in families’ needs. In 2019 they released their very own augmented reality app allowing both funeral professionals and families to view urns in real time. The app was designed with the support of FireHawk Digital to help make the choice a little easier for families and the process seamless for staff. In 2021 Final Touch Australia are continuing with the general growth of their business in the choices they offer and adapting internal processes to accommodate this.